Privacy Policy
This policy explains how WhealthCo (“we”, “us”, “our”) collects, uses and protects your personal data when you visit this website or contact us. WhealthCo is the trading name for this business, operating from London, United Kingdom.
What data we collect
We may collect the following personal data:
- Contact data — your name and email address when you contact us directly by email.
- Enquiry data — information you provide when completing a Typeform application (Whealth Club) or booking via Calendly (Whealth Performance), including your name, email address and any details you choose to share.
- Communication data — records of correspondence if you contact us by email or phone.
We do not use cookies, tracking pixels, or analytics tools. We do not collect data automatically when you browse this website.
How we use your data
We use your personal data to:
- Respond to your enquiries and manage your relationship with us.
- Process applications for Whealth Club membership.
- Schedule and manage coaching consultations through Whealth Performance.
- Comply with legal obligations.
Our lawful basis for processing is legitimate interests (responding to enquiries you have initiated) and, where applicable, contract performance (delivering services you have requested).
Third-party services
When you book a call via Calendly or submit an application via Typeform, your data is processed by those third-party platforms under their own privacy policies. We encourage you to review:
We do not sell your data to third parties.
Data retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. If you become a client or member, we retain relevant records for the duration of that relationship and for a reasonable period thereafter.
Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your data in certain circumstances.
- Restriction — ask us to limit how we use your data.
- Objection — object to our processing of your data on grounds of legitimate interests.
- Portability — request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at info@whealthco.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Security
We take reasonable steps to protect your personal data from unauthorised access, loss or disclosure. All data transmitted to this website is encrypted via HTTPS.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions or to exercise your rights, contact us at info@whealthco.co.uk.